Help

Finding Prints

Posters.com offers a huge selection -- hundreds of thousands of posters, prints, tapestries, magazine cover reprints, and even collectibles such as Framed Gold Records. We also offer ways to sift through those thousands and find just the right print to meet your needs.

Search Features

We have a powerful search engine, which finds prints based on the criteria you supply, including artist name, title, subject matter, and more. You can also perform more refined searches using our advanced search page.

Under every item you will see a list of keywords associated with that print -- click on one and the site will use that keyword to find related items.

Indexes

For those who prefer to browse, we also offer an increasing number of pages organized by genre, subject, artist and other specialty themes compiled by our cataloging staff. The indexes are listed down the left side of the page, and there are eight different indexes, one for each major seaction of the site: Home, Movies, Music, Sports, College , Vintage, Photography, and Fine Art.

Special Requests

Even if a print is not on our site, it is possible that we can still obtain it for you. We only put a portion of our total searchable database online at any time, and we can also find prints that aren't even in our database. If you would like us to search for a print, send as much information (artist, title, publisher, detailed description or image, etc.) as you have about it, and we'll do our best to find it for you (free of charge, of course!). Click here to contact us.

Ordering Prints

Ordering from Posters.com is simple and safe...

The Shopping Cart

Once you've found a print you'd like, add it to your shopping cart by clicking on "Add to Cart." You can always access your shopping cart by clicking on the cart icon at the top right of the window. If you want us to frame or mount your print, you can choose the service options you want before adding it to your cart (you can also change them later if you wish). If a service is not listed with a print, it is because we do not offer that service for that particular print.

If you want to order more than one copy of a print, first click on the "Add to Cart" button. You will be taken to your shopping cart page, where you can set the quantity to however many you want. Click "Recalculate" to update the cart.

From the cart, you can change the service options for each item by clicking on "change service details," or remove an item by setting it's quantity to zero and clicking "Update Cart."

Posters.com uses 128-bit Secure Sockets Layer (SSL) encryption software. For further information, please see our Security section.

As a convenience, our shopping cart uses "cookies" to remember your cart contents between visits to our site. If you have items in your cart when you leave our site, they will still be there when you come back the next time. If this feature does not work for you, please ensure that your browser is set to allow cookies from Posters.com.

Services

The services available for each print are listed on the "Frame Page", which can be accessed by clicking the "Frame It" link or the "Choose Frame" buttons next to the print of your choice.

We currently offer a number of options for each service:

Framing
Optional single, double, or triple mat
Metal style frames in Black, Silver, Gold, or White
Wood style frames in Maple, Beech, Mahogany, Matte Black, or Beaded Gold

Canvas Transferring
Light, medium or heavy brush strokes
Optional frame in Baroque Gold, Classical Gold, Gilded Ebony, Rococo Silver, or Scalloped Mahogany

Board-Mounting
Black, white or gold edges

Custom orders will add time to the processing of your order, and can take anywhere between 2-5 weeks for delivery, depending on the options you choose.

Please note: Unless there is a significant bit of writing or other feature in the border, the prints are cropped to the image before mounting. Unless specified, the print sizes listed are paper sizes. All sizes listed are approximates only. The amount of cropping is usually about one-to-two inches per side (i.e., a total of about two-to-four inches from the total dimensions). Generally, board mounts and canvas transfers will become a few inches smaller, and framed prints will have slightly larger dimensions (the cropping is offset by the width of the mat and the frame). Since each order is custom-made, we cannot say precisely what the final dimensions will be.

Shipping Information

UNITED STATES

Plain Prints

Plain prints shipped within the contiguous United States are delivered via USPS or FedEx, depending on the selection made during checkout.

Serviced Items - Framing/Mounting/Canvas Transferring)

(only Available in the USA and Canada)

Shipping method: Airborne Express, FedEx or UPS Service
USPS for AK/HI/PR/APO/FPO)

• Processing time - Framing: usually 3 - 5 days (see item for details)
• Processing time - Mounting: usually 1-2 weeks (see item for details)
• Processing time - Transferring: usually 1-2 weeks (see item for details)

Transit time: usually less than 1 week (depending on location)
Features: insured, traceable, no minimums (USPS not traceable)

An over sized shipping surcharge of is applies per order applies to all continental U.S., for AK/HI PR/APO/FPO and Canada for items that are greater than approximately 40" in either length or width. Please allow up-to two additional weeks for delivery.

Please note: 8.225% Sales Tax added on all orders shipping to Missouri, before shipping costs.

Upgrade Your Shipping

Rush shipping is available for any shipping address within the continental United States at a cost of $25 (up to 20 prints, larger orders must be evaluated, please contact customer service for a shipping quote). When this option is selected, your order will be delivered via 2-Day Airborne Express, FedEx or UPS service. Please note that rush delivery will help reduce shipping time, however normal processing times still apply.

Please contact us for questions regarding holiday delivery.

WORLDWIDE

Plain Prints

Shipping method: Airborne Express, FedEx or UPS Service
Processing time: usually 1 week (see item for details)
Transit time: usually 1 week (depending on location)
Features: insured

Serviced Items (Framing/Mounting/Transferring)

Unfortunately serviced items are not available outside the U.S. and Canada at this time.

Please Note: Customs duties, brokerage fees and/or other import taxes on orders shipped outside the United States are the responsibility of the customer. Shipping fees do not include taxes or importing fees of any kind.

For security reasons, we are unable to ship any products to Indonesia.

ALTERNATIVE METHODS

If you wish to use a different shipper, we can send it with the shipper of your choice. You should contact us as soon as possible and we will include the account number of the service you wish to use and adjust the shipping cost accordingly.

Please note: our minimum processing time remains approximately 1 week for plain prints. Custom orders will add time to the processing of your order, and can take anywhere between 2-5 weeks for delivery, depending on the options you choose.

Payment Methods

Credit Cards

We accept the following credit cards for orders paid in U.S. currency.

• Visa
• Master Card
• American Express
• Discover

PayPal

Payment in U.S. currency for orders can be made through PayPal.

Checks & Money Orders

We accept checks (personal checks are just fine) and money orders in U.S. currency.

We recommend money orders over checks - we will process an order paid for by a money order or certified check upon receipt of payment; orders paid for by check will be processed when the check clears our bank. Posters.com only accepts checks and money orders in U.S. currency. Checks and money orders are received through our head office, details are found on our contact us page.

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Using Your Account

You can keep track of your orders in the on-line tracking area. During checkout, you can update your shipping addresses, and billing information.

Online Tracking

After you have placed your order you will be able to log in using your order number and one other piece of identifying information (your ZIP code or email address). We will email you a notification when your order ships, including your tracking number (if applicable).

Click here to learn how to track your order

Click here to track your order

How to Track Your Order

First, click the Track Order link at the top of any page.

In the "TRACK YOUR ORDER" form:
• Enter your order number
• Enter either your email address or your zipcode.
• You will be taken to a page that shows your order.

It is that simple!

Troubleshooting

Delays

We will try to inform you of any anticipated delays in the completion of your order, and we check continuously for orders that may have slipped through a crack. However, if your order is taking longer than expected, and you haven't heard from us please feel free to contact us

If your order has been delayed in shipment please let us know -- we may have more success getting it back on track -- or if it appears to have been lost or damaged we can begin reprocessing your order immediately.

Availability

We do our best to keep the information on our site up-to-date, but there is usually a delay of at least a day between an item going out of stock and our database being updated. There is a small chance that a print listed on our site is actually out of stock.

If a print you order is out of stock we will back order it for you (i.e. we will keep the order active and ship your order complete when the missing print is back in stock). We rely on information from publishers to know when a print will be back in stock, and we try to pass on as much of this information to our customers. Unfortunately this information is not always available, and even when it is available it is not always accurate.

Partial Shipments

If an item remains back ordered for more than two weeks we will automatically ship whatever prints in your order are in stock and keep any other items on back order.

Automatic Cancellation

If an item remains back ordered for more that six weeks we will automatically cancel the order for that print unless you specify otherwise.

Shipping Problems

Our shippers are quite reliable, but occasionally an order is lost or damaged in transit.

Lost Shipments

We will reprocess your order as soon as we have determined that it has been lost. For traceable shipments, we will have an inquiry initiated, and if the shipper cannot locate the parcel we will reship. If the shipment is international, it may take several weeks before determining that the package has been lost. In either case, we will handle any paperwork required by the shipper and if the shipment is deemed lost, we will reship your order as quickly as possible.

Damaged Shipments

If you receive a damaged package, please refuse delivery and contact us immediately, but no later than 10 days after receipt. We will reship your order and file any necessary paperwork.

If you don't have a chance to refuse a damaged package, or if the package is not damaged but the order inside is, contact us immediately, but no later than 10 days after receipt so that we can reprocess your order right away. The shipper may wish to inspect the damaged package or goods, so please keep the package and its contents for at least two weeks (we also may wish to retrieve the order).

If the there is damage to a frame, but not to the print, we may retrieve the item to have it re-framed -- this is faster than reprocessing your order.

Processing Errors

As soon as you complete your purchase you will receive a confirmation page containing all your order information, and if you provide your email address we will also email you a confirmation. Please check that the information we have reflects exactly what you want. If you spot an error, please contact us immediately and we will correct it.

Since we deal with so many different products and options, the occasional mistake is made. If you receive the wrong print, or a service has been applied incorrectly, please contact us as soon as possible -- we will correct the mistake as soon as possible.

Returns

Guaranteed!

The majority of our unframed posters and art prints are carefully packed in triple-wrap tubes/boxes and shipped via a certified parcel carrier. Smaller items are shipped flat in sturdy packaging. All items are padded with paper packaging materials.

If you receive an item that has been damaged during shipping or if we have made an error, do not return it. Please notify us immediately and we will arrange for a pick-up. If you have a chance to refuse delivery of an item you would like to return, you are encouraged to do so, but please notify us of the refusal.

Posters.com fully guarantees that your order will arrive in mint condition.

Our Return Policy

If you are unsatisfied with your order for any reason, please contact us immediately. You may return items for a refund within 30 days of receiving any merchandise.

We cannot accept the following returns:

• Any order returned more than 30 days after it was received
• Any damaged or otherwise non-resalable print

Returns are Simple!

Please notify us of all returns before proceeding -- we cannot accept responsibility for unsolicited returns. Once you have notified us, please repackage the item in the original shipping container and be sure to include your order number. We recommend that you send your return back via an insured carrier to the following address:

Refund Policy

If you are not satisfied with your Posters.com purchase, we are happy to work with you to make the returns process as smooth as possible. We abide by the following refund policy:

• Posters.com will refund you in the same form of payment originally used to purchase the item per the conditions listed below
• We give a full refund for any order that arrives damaged or in error

Please note:

• Shipping charges are not refundable
• Return postage is the responsibility of the customer
• Refunds are not applicable to damaged returns
• Coupon/promotional discounts used will be deducted from the refund

Frequently Asked Questions

Do you have a printed catalog of your posters?

The Posters.com database contains listings for thousands of art prints, and this database is growing and being updated on a daily basis. Our inventory is many times larger than what one might find in a physical poster store, or even a typical publishing house. A printed version of our catalog would be not only impossibly large, but it would be out of date almost immediately after its ink had dried. For this reason, we do not offer a printed version of our catalog.

With the increasing ease and ubiquity of connecting to and ordering items over the Internet, we at Posters.com feel that we can serve our customers best by expanding and improving on our online catalog. Please bookmark our site and tell your friends about us. We are open 24 hours a day, 365 days a year, and we ship worldwide.

Can you give me some information concerning a certain painting?

When viewing the details of a certain artwork, we often include information about the original work and the artist(s) who created it. This information is accumulated over an extended period of time, and we welcome any remarks or suggestions regarding the background, history, facts, interpretation or context of any artwork which is featured in the Posters.com database. Unfortunately, we do not have the resources to answer all of the art history questions which you may have. If you would like to know more about a certain artist or artwork, we recommend that you visit your local library and/or museum to find out more about the subject that you are interested in.

What is the size, resolution and quality of your posters?

All of the images which you see on the Posters.com web site are intended merely as elements within a catalog. The images have been down-sampled and some are given both visible and invisible digital watermarks, in order to comply with copyright and licensing agreements. These watermarks do not appear anywhere on the final product.

The actual art prints are quite large and the resolution and quality of the actual art prints is very high -- most of them are printed using photographic techniques such as color separations produced from large film transparencies, so that the grain of the photographic print is extremely fine. Printed on thick stock papers with high quality inks, these art prints are ideal for framing and interior decorating purposes.

Note that prints sold are not exactly as shown -- we cannot guarantee that the colors shown on your monitor will properly represent the poster, as each computer monitor is calibrated differently. Also, the digital scans and photographs used to display the items on our site may suffer from distortion or color alteration -- we do our best to use high quality images, but if in doubt we encourage you to contact us for clarification.

Size information provided is an approximation only, exact dimensions may vary. Prints may include borders that are not shown in the online image. If you are framing your prints yourself, we strongly recommend that you wait until you have received your prints before measuring or purchasing any framing materials. If you receive an item that varies drastically from the preview shown online, please let us know and we will do our best to assist you.

Can I license any of these images from you, and feature them in my own works or publications?

Posters.com cannot grant any kind of licensing arrangement for the use of the images featured on its site. All artworks are protected by international copyright laws (see our copyright notice and disclaimer). In order to reproduce a specific image, you must first contact the owners of the artwork. In many cases, this will be the museum or foundation which owns the work of art.

Can I get posters in different sizes from those I see online?

If you have a particular size in mind or frame you are trying to utilize, contact us here with the name of the print and the dimensions you are looking for and we will try and find something to suit your needs.

Security

Ensuring That Your Information Is Safe

We guarantee that all our transactions, your credit card numbers and other personal information, is 100% secure when you make a purchase at Posters.com. All our information, including customer information, is protected by firewalls and other means.

About SSL

Posters.com uses 128-bit Secure Sockets Layer (SSL) encryption software -- the industry's safest technology -- to protect all your personal information. SSL secures transactions from third parties by encrypting your name, address and credit card number and other information so that nobody can read it as it travels over the Internet.

Please Note: you must use an SSL-enabled browser to make a secure connection; a secure connection is typically indicated by closed-lock icon on your browser window.

Prefer not to use your credit card on the Internet?

No problem. Although we assure you that your information is completely safe, you can call in your credit card or mail us a check by simply checking the appropriate box on the third page of our shopping cart.

Fill out the rest of the information we require for the order online, then contact us with your credit card information by telephone or fax. A member of our customer service team will manually process your Posters.com order -- our business hours are 9am to 5pm CST.

Please note: if you choose this means of payment, we will process your order only when you contact us with your credit card information -- we will not contact you to obtain it.

Privacy Policy

Our privacy policy lets our customers and visitors know what information we gather and what we do with it. This policy is subject to change.

View our privacy policy

Legal Notices and Disclaimers

Copyright

The reproductions of artworks on this Web site are made viewable for the sole purpose of promoting and selling the original copyrighted prints from their authorized sources. These images may not be sold, reproduced or distributed for any other purpose. Restrictions include both print and electronic forms of reproduction and distribution. It is explicitly prohibited to sell any printed or electronic copies of these images.

Posters.com materials may be copied and distributed on a limited basis for non-commercial purposes only, provided that any material copied remains intact and that all copies include the following notice in a clearly visible position: "Copyright ©1996-2008 Posters By Mail, Inc. All rights reserved."

All other trademarks, product names, company names or logos cited herein are the property of their respective owners.

Bruce McGaw Graphics, Inc. images are used with permission.

Winn Devon Art Group images are used with permission.

Fotofolio images are used with permission, copyright Fotofolio, Inc. All rights reserved -- reproduction and/or retransmission of all or any part of these images is prohibited under international copyright law. Users desiring to reproduce or retransmit all or any part of these images must first secure in writing the appropriate copyright and other authorization from the copyright owner.

These materials may not be copied or redistributed for commercial purposes or for compensation of any kind without prior written permission from Posters Interactive Art, Inc.

Web Site Content

All information and materials on the Posters.com Web site are provided as is and without warranty of any kind. Posters.com does not represent or warrant that the information accessible via this Web site is accurate, complete or current. Price and availability information on the inventory is subject to change without notice.

Liability

Web site. This includes (without limitation), direct, indirect, consequential or compensatory damages, loss of or damage to data, income, profit or property, and claims of third parties.

Discounts And Coupons

Promotional code discounts and coupons are valid for one purchase only, and may not be used in conjunction with other discounts, coupons or promotions. Other limitations and/or provisions may apply to promotional code discounts.

Posters.com reserves the right to refuse orders from distributors, dealers, warehouse stores, individuals, or entities outside the scope of specific offers or promotions, whether made in print or electronically, and when such special offers and promotions are extended by any party other than Posters.com.

Fraudulent Transactions

Posters.com reserves the right to investigate and/or refuse any transactions/purchases that would appear, in the estimation of the vendor, to be fraudulent, dishonest or deceitful.

If you have any further questions, please contact us.

Rolling Stone Magazine Subscription

Now you can own a piece of Rock and Roll History with our Rolling Stone Magazine covers! Your Rolling Stone Authentic cover reprint comes with a 12-Issue Subscription to Rolling Stone magazine magazine (a $6.48 value). Included with all purchases of $19.95 or more! (Limit of one subscription per household)

Your Rolling Stone Authentic cover reprint comes with a 12-issue subscription to Rolling Stone. That's a $6.48 value already covered in your purchase price!

For new subscribers (only) this means 12 issues to see why Rolling Stone Magazine has been the official Rock And Roll chronicler for over 4 decades.

If at anytime within thirty days of this purchase you want to cancel Rolling Stone and get a rebate for t his year's subscription allocation, you must print, fill out, and mail in this form with a copy of your Rolling Stone Authentic receipt to: Rolling Stone Refund, PO Box 8243, Red Oak, IA 51591. The subscription allocation on this purchase is $6.48. Fill out the below if you do NOT want your subscription:

Name__________________________________________________
Address________________________________________________
City, State, ZIP__________________________________________

Limit one per household. Offer will be valid for new Rolling Stone subscribers residing in the US only.